Here’s what we collect, use or process and why:

• INFORMATION THE USER PROVIDES: Information such as, your full name, your date of birth, your mail address and any other details the user provides while signing up. This data is to enable us to verify your identity in order to offer our Services to you. As well content the user shares such as files uploaded to the platform.
• INFORMATION WE COLLECT AUTOMATICALLY: Device info such as IP address, browser type and operating system. Also information collected automatically includes the usage data which entirely involves how the user interact with the services provided by Stable Shield Solutions such as pages visited, time spent on the site or platform.
• RECORDING OF INFORMATION: Records of your discussions with Stable Shield Solutions, if Stable Shield Solutions contact the user and if user contact Stable Shield Solutions.

As a core principle, Stable Shield Solutions do not collect any Sensitive Personal Data. However, if Stable Shield Solutions do collect any Sensitive Personal Data, Stable Shield Solutions will ensure compliance with the Data Protection Legislation. This Privacy policy applies to Stable Shield Solutions Services only.

The Personal Data or information Stable Shield Solutions has about the user is directly made available to Stable Shield Solutions when the user:

• sign up or register to use a SchoolSilo Account;
• use any of Stable Shield Solutions Services;
• contact Stable Shield Solutions system support team or correspond with Stable Shield Solutions;
• fill in Stable Shield Solutions online forms or respond to surveys;
• register for and attend our webinars, events or online discussions;
• contact Stable Shield Solutions for other reasons

The legal justification Stable Shield Solutions relies on for processing user Personal Data or information are:

• Your permission: Where you agree to Stable Shield Solutions collect and use your/ user Personal Data.
• We are contractually committed: Without your Personal Data, Stable Shield Solutions cannot provide our Services to the user.
• We are legally obligated: Stable Shield Solutions has a legal obligation and responsibility to act in compliance with applicable laws, legislation's and regulations.
• We have a legitimate claim: In certain instances, and as permitted by law, Stable Shield Solutions may rely on legitimate interests in our business to process user Personal Data or information. These may include sharing your data with our partners, associates or subsidiaries by verifying user identity before providing user with a service or services as the case maybe.

Stable Shield Solutions may use the user Personal Data or Information that we collect to:

• Create and manage any Accounts the user may have with us, verify user identity, provide our Services, and respond to user inquiries as the case maybe;
• Provide, improve and personalize Stable Shield Solutions services;
• Communicate with the user about updates, new features or support issues;
• Keep the platform secure and prevent misuse;
• Comply with legal requirements;
• For other purposes, for which we provide specific notices at the time of collection.

Stable Shield Solutions believes the user should have certain control over the data or information as follows:

• Access and edit: the user can access or update their personal information in their account settings.
• Delete User Account: if the user decides to leave the platform, the user can request account deletion
• Right to correct or rectify any Personal Data that you provide which may be incorrect, out of date or inaccurate. The user also has the right to ask Stable Shield Solutions to update information the user thinks is incomplete, inaccurate or outdated.
• Preference or Opt-out: The user can manage email preference or opt-out of certain data collection like cookies in the user settings.

Stable Shield Solutions may disclose or share user Personal Data with third parties as may be reasonably necessary for the purposes set out in this Notice. Stable Shield Solutions share Personal Data with external third parties in the following limited circumstances:

• Stable Shield Solutions provides such information to our subsidiaries or affiliated entities for the purpose of processing Personal Data on the user behalf. Stable Shield Solutions requires that these parties agree to process such information based on our instructions, implement appropriate confidentiality and security measures and comply with the Data Protection Legislation.
• Stable Shield Solutions shares your data with our third party providers or service providers, partners or suppliers for the purpose of effectively providing our Services to the user.
• Stable Shield Solutions may share user Personal Data to comply with a subpoena, court order, summons, police or other law enforcement agencies, regulatory requests as required by law;
• Stable Shield Solutions may share your Personal data where disclosure is reasonably necessary to:
• Satisfy any applicable law, regulation, legal process or enforceable governmental request;
• Detect or prevent fraud including investigation of potential violations to Stable Shield Solutions Terms of Service;
• Detect, prevent, or otherwise address security or technical issues.
• Stable Shield Solutions has your consent. In some instances, Stable shield Solutions may provide a service through a third party, which would require us to share user Personal Data or information to third parties authorized by you to receive such information. The use of your Personal Data by an authorized third party is subject to the third party's Privacy Notice and Stable Shield Solutions shall bear no liability for any breach which may arise from such authorization by the user.

The security of User Personal Data or information is important to Stable Shield Solutions. Stable Shield Solutions is committed to protecting the data or information we collect. Stable Shield Solutions maintains administrative, technical and physical controls designed to protect the Personal Data or information the user provides.

Other security measures include but are not limited to, secure servers, regular security audits to protect user information, firewalls, data encryption and granting access only to specific employees in order to fulfil their job responsibilities as the case maybe.

Stable Shield Solutions is committed to conduct business in accordance with these principles in order to ensure that the confidentiality of the user's Personal Data or information is protected and maintained. Stable Shield Solutions would take all reasonable steps to ensure that the user's Personal Data or information is secured and well protected. Stable Shield Solutions will only retain Personal Data on our servers for as long as is reasonably necessary as long as we are providing Services to the user. If the user closes their Account, the user data is stored on our servers to the extent necessary to comply with regulatory obligations imposed by applicable law.

Like many other websites, Stable Shield Solutions uses cookies to distinguish you from other Users, to measure your engagement with our website and to customize and improve our Services. Depending on how you manage your cookies settings and preferences, we may place cookies on your device when you visit our website. Cookies help Stable Shield Solutions to remember your preferences or analyze site traffic. The user can block cookies through browser settings.

Stable Shield Solutions services and applications are primarily designed for school management administrators and their staff, all of whom must be 18 years or older. We recognize that students/pupils, often minors, may use the platform to access academic records, learning materials, exams (e.g., via CBT), examination results, and related information. While our services are not aimed at individuals under 18, school-age children may access them solely for these purposes under the strict supervision of their teachers, parents, or legal guardians, as permitted by law.

Stable Shield does not collect any Personal Data knowingly or directly from individuals who fall within this category or minors without appropriate consent or authorization. If Stable Shield Solutions discovers that they have unintentionally collected data or information from a user who is underaged or minor without appropriate consent or authorization, Stable Shield Solutions will delete it promptly in compliance with the Applicable laws and regulations.

Stable Shield Solutions is dedicated to expanding its services and applications across the continent of Africa and beyond. If any user is accessing Stable Shield Solutions services outside Nigeria, please be aware that the user Data or information maybe transferred to, stored and processed in Nigeria or other jurisdictions where we operate. These locations may have different data protection laws.

We at Stable Shield Solutions, are committed to complying with applicable privacy regulations in all regions where we provide our services.

By using our platform, you give authorization to the transfer and processing of your data in accordance with this policy and relevant International data protection laws.

If you have any questions or inquiry regarding data privacy or require further clarification about how your data is handled across different regions, please contact us at support@stableshield.com

From time to time, Stable Shield Solutions may change, amend or review this Privacy Policy to reflect new Services or changes and place any updates on this platform. All changes made will be posted and where changes will materially affect the user, stable shield solutions will notify you of this change by placing a notice online on the user’s schoolsilo dashboard or by email provided by the user. Continuing to use our services means the user agrees to the updated policy.

The user feedback is important to Stable Shield Solutions. If the user has any questions or concern about this privacy policy, reach out to us at:

Address: Plot 6, New Jersey Street, Efab Metropolis Estate, Abuja.

Email: support@stableshield.com

Stable Shield Solutions is here to provide a safe and enjoyable experience while respecting your privacy.

Thank you, Dear user, for trusting us with your information.